Information We Collect
We collect both personal and non-personal information from users to provide a seamless and tailored experience. The types of information we collect include:
- Personal Information: This includes your name, contact information, shipping address, and payment details. This information is necessary for processing orders and providing customer support.
- Usage Data: We gather non-personal information about how you interact with our website. This may include your IP address, browser type, device type, pages visited, and referring URLs. This information helps us improve our website and services.
How We Use Your Information
We use the information we collect for various purposes, including:
- Fulfilling Orders: We use your personal information to process and deliver your orders, send order confirmations, and provide shipment updates.
- Personalization: We may use your information to personalize your experience on our website, recommend products, and tailor our communication to your preferences.
- Customer Support: Your information helps us address your inquiries, provide assistance, and offer a seamless customer service experience.
- Analytics: We analyze usage data to enhance our website’s functionality, optimize user experience, and improve our services.
- Marketing: With your consent, we may send you promotional emails, newsletters, and updates about new products, special offers, and events.
We respect your privacy and do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted third parties to provide essential services such as payment processing, shipping, and customer support. These third parties are obligated to maintain the confidentiality of your information.
We may also share aggregated and non-personal information for analytical and marketing purposes.
We take the security of your information seriously and employ a variety of measures to protect it. However, no data transmission or storage is completely secure. We cannot guarantee the absolute security of your information, so you use our services at your own risk.
- You can update your account information and communication preferences by logging into your account settings.
- You can opt out of receiving promotional emails by following the unsubscribe instructions included in the emails.
FixParcel.com is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will promptly delete such information.
Thank you for trusting FixParcel.com with your business and home essentials.
The FixParcel.com Team